Terms of Use

All the boring but important stuff about using our website.

PLEASE READ THE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE

1. TERMS OF WEBSITE USE

1.1. This page (together with the documents referred to on it) tells you the terms and conditions on which we will supply to you the products (Products) listed on our website www.hophosiery.com (Our Website) via one of our subscription services (Services).

1.2. Please read these terms and conditions carefully before you start to use our website as they will apply to your use of Our Website including but not limited to ordering any Products from our site or subscribing to one of our Services.

1.3. You should understand that by ordering any of our Products or subscribing to one of our Services, you agree to be bound by these terms and conditions.

1.4. We recommend you print a copy of these terms and conditions for future reference.

1.5. Please tick the checkbox in the shopping cart to accept these terms and conditions. Please understand that if you refuse to accept these terms and conditions, you will not be able to order any Products from our site.

2. OTHER APPLICABLE TERMS

These terms of use refer to the following additional terms, which also apply to your use of our Website:

2.1. Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our Website, you consent to such processing and you warrant that all data provided by you is accurate.

2.2 If you purchase goods from our Website, our Terms and Conditions of Supply will apply to the sales.

3. INFORMATION ABOUT US

We operate the website www.hophosiery.com. We are Hop Hosiery Ltd, a company registered in England and Wales under company number 09549535 and with our registered office and trading address at 35 Little Russell Street, London, WC1A 2HH.

4. CHANGES TO THESE TERMS

4.1 We may revise these terms of use at any time by amending this page.

4.2 Please check this page from time to time to take notice of any changes we made, as they are binding on you.

5. CHANGES TO OUR WEBSITE

5.1 We may update our Website from time to time, and may change the content at any time.

5.2 Any of the content on our Website may be our of date at any given time and we are under no obligation to update it.

5.3 We do not guarantee that our Website, or any content on it, will be free from errors or omissions.

6. ACCESSING OUR WEBSITE

6.1 Our website is made free of charge.

6.2 We do not guarantee that our Website, or any content on it, will always be available or be uninterrupted. Access to our Website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our Website without notice. We will not be liable to you if for any reason our Website is unavailable at any time or for any period of time.

6.3 You are responsible for making all arrangements necessary for you to have access to our Website.

6.4 You are also responsible for ensuring that all persons who access our Website through your internet connection are aware of these terms of use and all other applicable terms and conditions, and that they comply with them.

7. YOUR ACCOUNT AND PASSWORD

7.1 If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

7.2 We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

7.3 If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at [email protected].

8. INTELLECTUAL PROPERTY RIGHTS

8.1 We are the owner or the licensee of all intellectual property rights in our Website, whether registered or unregistered, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

8.2 You may print off one copy, and may download extracts, of any page(s) from our Website for your personal use and you may draw the attention of others within your organisation to content posted on our Website.

8.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

8.4 Our status (and that of any identified contributors) as the authors of content on our Website must always be acknowledged.

8.5 You must not use any part of the content on our Website for commercial purposes without obtaining a licence to do so from us or our licensors.

8.6 If you print off, copy or download any part of our Website in breach of these terms of use, your right to use our Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

8.7 If you post comments on the Products or Services to any website, blog or social media network (Commentary) you must ensure that such Commentary represents your fairly-held opinions. By subscribing to the Services you irrevocably authorise us to quote from your Commentary on our site and in any advertising or social media outlets which we may create or contribute to.

9. NO RELIANCE ON INFORMATION

9.1 The content on our Website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Website.

9.2 Although we make reasonable efforts to update the information on our Website, we make no representations, warranties or guarantees, whether express or implied, that the content on our Website is accurate, complete or up-to-date.

10. VIRUSES

10.1 We do not guarantee that our Website will be secure or free from bugs or viruses.

10.2 You are responsible for configuring your information technology, computer programmes and platform in order to access our Website. You should use your own virus protection software.

10.3 You must not misuse our Website by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website. You must not attack our Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.

11. LINKING TO OUR WEBSITE

11.1 You may link to our home page or blog pages, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

11.2 You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

11.3 You must not establish a link to our Website in any website that is not owned by you.

11.4 Our Website must not be framed on any other site, nor may you create a link to any part of our Website other than the home page or blog pages.

11.5 We reserve the right to withdraw linking permission without notice.

11.6 If you wish to make any use of content on our Website other than that set out above, please contact [email protected]

12. THIRD PARTY LINKS AND RESOURCES IN OUR WEBSITE

12.1 Where our Website contains links to other sites and resources provided by third parties, these links are provided for your information only.

12.2 We have no control over the contents of those sites or resources.

13. YOUR STATUS

By placing an order through our site, you warrant that:

13.1 you are legally capable of entering into binding contracts; and

13.2 you are at least 18 years old;

13.3 you are resident in one of the Serviced Countries; and

13.4 you are accessing our site from that country.

14. OUR LIABILITY

14.1 Subject to clause 14.2, if we fail to comply with these terms and conditions we shall only be liable to you for the purchase price of the Products.

14.2 Nothing in this agreement excludes or limits our liability for:

14.2.1 Death or personal injury caused by our negligence;

14.2.2 Fraud or fraudulent misrepresentation;

14.2.3 Any breach of the obligations implied by section 12 of the Sale of Goods Act 1979;

14.2.4 Defective products under the Consumer Protection Act 1987; or

14.2.5 Any other matter for which it would be illegal for us to exclude or attempt to exclude our liability.

15. WRITTEN COMMUNICATIONS

Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

16. COOKIES

We use cookies to improve the user experience of our website. We would therefore like to provide to you some information about how and to what extent we use cookies. You do not need to have cookies enabled to visit our website. However, you will not be able to create a Hop Hosiery subscription if you have cookies disabled.

16.1 What are cookies?
Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

16.2 Are cookies dangerous?
Cookies are simply files that contain text or numbers and cannot execute anything on their own. This makes it impossible for cookies to transmit viruses or send e-mails without your knowledge. Cookies asks permission to be placed on your computer’s hard drive, once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular website. The cookies we use serve primarily to enhance the functionality of our website and also allow us to continue improving the website. We limit the number of cookies we use and keep their lifespan to a minimum to protect your data while giving you an excellent user experience on our website.

16.3 What cookies do we use?
The cookies we use on our website serve four different purposes:

16.3.1 Strictly necessary cookies: Some cookies are required to use the website. This type of cookie allows us to identify registered users and to ensure that these users can access secure areas of our website. These cookies must be enabled for users to access all areas of the website and use services like shopping carts and e-billing. On our website “strictly necessary cookies” are entirely session-cookies. They are automatically deleted from your device whenever you close your browser.

16.3.2 Performance Cookies: We use cookies to analyse how users interact with our website and to improve our website’s performance. We are always striving to make our website more enjoyable and easier to use. Performance cookies allow us to optimise our site – by using links more efficiently, for instance – and let us identify and fix errors on our site immediately. All this helps us give you the smoothest experience possible on our website.

16.3.3 Functionality cookies: We use cookies to remember your settings. Any data you enter, such as your username, is stored and already available on your next visit. These cookies also allow us to give you broader, more personalised features with additional functionality, such as displaying a notification if you are using an outdated browser. The scope of these cookies does not extend beyond our website, which means they cannot track your browsing activity on other websites.

16.3.4 Targeting cookies or advertising cookies: We use cookies to deliver adverts more relevant to you and your interests. These cookies are used to limit the number of times you see an advert and to help measure the effectiveness of advertising campaigns, for instance. They are usually placed by advertising networks with our permission. Some of these cookies enable tracking, which means that a user’s behaviour on websites from different operators can be analysed. This information can be used to display targeted adverts (“targeting”), even on websites with different operators (“re-targeting”). We want to make your experience on our website more relevant by showing you personalised adverts tailored to your interests.

16.4 What data do cookies store?
The cookies Hop Hosiery use do not store any personal data. We always anonymise or pseudonymise the data of our users. This means the data are altered so that it becomes extremely difficult or impossible to link them back to an individual person. Additionally, we will never combine the data stored in cookies with other personal data.

17. NOTICES

All notices given by you to us must be given to Hop Hosiery Ltd by email at [email protected]. We may give notice to you at either the e-mail or postal address you provide to us when placing an order, or in any of the ways specified in clause 22 above. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.

18. TRANSFER OF RIGHTS AND OBLIGATIONS

18.1 The contract between you and us is binding on you and us and on our respective successors and assignees.

18.2 You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent.

18.3 We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.

19. WAIVER

If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this will not constitute a waiver of such rights or remedies and will not relieve you from compliance with such obligations.

19.1 A waiver by us of any default will not constitute a waiver of any subsequent default.

19.2 No waiver by us of any of these terms and conditions will be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with clause 15 above.

20. SEVERABILITY

If any of these terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

21. ENTIRE AGREEMENT

21.1 These terms and conditions and any document expressly referred to in them constitute the whole agreement between us and supersede all previous discussions, correspondence, negotiations, previous arrangement, understanding or agreement between us relating to the subject matter of any Contract.

21.2 We each acknowledge that, in entering into a Contract, neither of us relies on any representation or warranty (whether made innocently or negligently) that is not set out in these terms and conditions or the documents referred to in them.

21.3 Each of us agrees that our only liability in respect of those representations and warranties that are set out in this agreement (whether made innocently or negligently) will be for breach of contract.

21.4 Nothing in this clause limits or excludes any liability for fraud.

22. OUR RIGHT TO VARY THESE TERMS AND CONDITIONS

22.1 We may revise these Terms from time to time. You will be subject to the policies and terms and conditions in force at the time that you order Products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you).

22.2 Whenever we revise these Terms in accordance with this clause 22.1, we will keep you informed and give you notice of this by stating that these Terms have been amended and the relevant date at the top of this page.

22.3 If we have to revise these Terms as they apply to your order, we will contact you to give you reasonable advance notice of the changes and let you know how to cancel the Contract if you are not happy with the changes. You may cancel either in respect of all the affected Products or just the Products you have yet to receive. If you opt to cancel, you will have to return (at our cost) any relevant Products you have already received and we will arrange a full refund of the price you have paid, including any delivery charges.

23. LAW AND JURISDICTION

Contracts for the purchase of Products through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) will be subject to the non-exclusive jurisdiction of the courts of England and Wales.

24. APPLICABLE LAW

24.1 If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

24.2 If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

CONTACT US

To contact us, please email [email protected]

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